{"id":430,"date":"2020-07-10T03:35:51","date_gmt":"2020-07-10T07:35:51","guid":{"rendered":"https:\/\/thaihug.com\/?page_id=430"},"modified":"2025-10-20T11:54:28","modified_gmt":"2025-10-20T15:54:28","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/thaihug.com\/es\/customer-service\/","title":{"rendered":"How can we help?"},"content":{"rendered":"
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Tu lugar favorito est\u00e1 adentro<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Thaihug<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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How can we help?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Send us a message:\u00a0here<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCOVID-19 UPDATE<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

LATEST DELIVERY UPDATE<\/strong><\/p>

In light of recent developments in the COVID-19 outbreak, we have taken precautionary measures that will affect our stores and fulfillment center.<\/p>

We are currently experiencing dispatch delays. As such, customers should expect delivery times between 8-10 working days. We aim to resume normal delivery times by early June. We apologize for any inconvenience caused by these measures and hope to resume normal service very soon. We will reassess our position regularly over the coming weeks and provide a further update when the situation improves.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Thaihug accepts secure online payments via Stripe.<\/strong><\/p>

You can pay safely using major credit or debit cards, including Visa, MasterCard, American Express, and Discover<\/strong>, through our Stripe payment gateway.<\/p>

Once your payment is successfully authorized, your order will be processed immediately.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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All taxes are calculated and included in the final price communicated at the end of your order. Thai Hug\u00a0 required by law to declare an accurate value on all shipments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do you ship?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our goal is to deliver your purchase as quickly as possible. All orders have a processing time of 24-48 hours if the merchandise is in stock; excludes holidays and weekends. In the case of back ordered items your shipping invoice will reflect which items are pending and they will be shipped to you as soon as they become available, therefore items ordered together may not always be shipped together. The approximate shipping cost for your order will be added and displayed at checkout. Final shipping costs may vary slightly based on the exact weight and dimensions of your order.<\/p>

*Please note:\u00a0<\/strong><\/em> ThaiHug.com<\/span><\/a> will not be responsible for delivery delays due to unforeseen circumstances beyond our reasonable control, such as delays due to severe weather, natural disasters or strikes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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To place an international order customers have several available options<\/span><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Once shipped, your order may be tracked using this web site. The tracking number can be retrieved from your order status. Orders must be placed weekdays before 3:00 pm EST if overnight delivery is requested. Weekend and Holiday delivery is not available. Orders placed on weekends will be processed and shipped on Monday\/the following business day. Orders placed on a holiday will be processed and shipped on the following business day.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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If your Thai Hug selection does not entirely meet your satisfaction, we will gladly exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 30 days from the date of delivery. The item(s) you wish to return or exchange must be unused, undamaged, in the original packaging.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Unfortunately, since we are processing your order as quickly as possible, we are not able to accommodate order cancellations or modifications.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCan we trust ?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe are also a seller on famous online platform. Consistently receives highest buyers\u2019 ratings. Ships items quickly. Has earned a track record of excellent service\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWhy shop here ?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tPrice in this website is lower than price in on other shop because we don\u2019t have to pay any fee for them. Please feel free to shop with a reasonable price here.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCome and join us !!\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tTake only few minute and you will get discount for you first order!!\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Unhappy With Your Product? \nWe'll Take It Back !!<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\nWe stand by our high-quality products and your satisfaction is 100% guaranteed.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t<\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Secure Checkout<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe use encrypted SSL security to ensure that your credit card information is 100% protected.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Your Favorite place is inside Thaihug How can we help? Send us a message:\u00a0here Frequently Asked Questions COVID-19 UPDATE LATEST DELIVERY UPDATE In light of recent developments in the COVID-19 outbreak, we have taken precautionary measures that will affect our stores and fulfillment center. We are currently experiencing dispatch delays. As such, customers should expect …<\/p>\n

How can we help?<\/span> Leer m\u00e1s »<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-430","page","type-page","status-publish","hentry"],"yoast_head":"\nHow can we help? - ThaiHug<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thaihug.com\/es\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can we help? - ThaiHug\" \/>\n<meta property=\"og:description\" content=\"Your Favorite place is inside Thaihug How can we help? Send us a message:\u00a0here Frequently Asked Questions COVID-19 UPDATE LATEST DELIVERY UPDATE In light of recent developments in the COVID-19 outbreak, we have taken precautionary measures that will affect our stores and fulfillment center. We are currently experiencing dispatch delays. As such, customers should expect … How can we help? Leer m\u00e1s »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thaihug.com\/es\/customer-service\/\" \/>\n<meta property=\"og:site_name\" content=\"ThaiHug\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-20T15:54:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/thaihug.com\/es\/#website\",\"url\":\"https:\/\/thaihug.com\/es\/\",\"name\":\"ThaiHug\",\"description\":\"Your favorite place is inside "ThaiHug"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/thaihug.com\/es\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/thaihug.com\/customer-service\/#webpage\",\"url\":\"https:\/\/thaihug.com\/customer-service\/\",\"name\":\"How can we help? - ThaiHug\",\"isPartOf\":{\"@id\":\"https:\/\/thaihug.com\/es\/#website\"},\"datePublished\":\"2020-07-10T07:35:51+00:00\",\"dateModified\":\"2025-10-20T15:54:28+00:00\",\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/thaihug.com\/customer-service\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/pages\/430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/comments?post=430"}],"version-history":[{"count":66,"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/pages\/430\/revisions"}],"predecessor-version":[{"id":3128,"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/pages\/430\/revisions\/3128"}],"wp:attachment":[{"href":"https:\/\/thaihug.com\/es\/wp-json\/wp\/v2\/media?parent=430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}